General Conditions    

• Can not be sold to or used by residents of Europe, the Russian Federation and Turkey.  

• Passes must be validated prior to first train journey / first use of bonus by a railway official in Europe (station’s desk) who also fills in the passport number    

• Passes must be validated in 11 months of issue date .( European East Pass, Balkan FlexiPass, Swiss Travel Pass, Swiss Half Fare Card除外)    

• Based on a calendar month, i.e.: a pass validated on March 3rd expires at midnight on April 2nd    

• Flexipass: The date of travel has to be entered in the correct way before boarding the first train/ship, by the traveler, in the corresponding box of the calendar    

• Flexipass: The days do not have to be used consecutively. A day of rail travel is a 24 hour period from midnight to midnight. This allows for unlimited travel on any number of trains for each day of use.    

• Important note: Some trains may transit through a country not covered by the pass. In that case you must purchase an additional ticket. Transit visas may also be required. Travel on Premier/high-speed and Swiss Scenic trains in Europe is subject to a surcharge for compulsory reservations. Reservation fees are not inclusive in the cost of the pass.    

• Free BONUS may necessitate usage of a travel day on the pass. Refer to the Eurail apps Rail Planner  for a full list of bonuses.   

• All passes are subject to a non-refundable Ticket Issuing Charge of HK$80 per passenger.    

Refund Conditions    

• Comprehensive conditions of use can be found on the ticket cover.    

• Passes must be presented for refund unused and not validated.    

• A 15% cancellation fee plus HK$250 will be applied to totally unused passes returned within 1 year of issuing date    

• Passes can not be replaced if lost or stolen. We recommend purchase a Travel Insurance before departure