General Conditions    

• People with a permanent residence outside of Greece, Bulgaria, Republic of Macedonia, Republic of Montenegro, Republic of Serbia, Romania and Turkey (for more than six months) are eligible to purchase or use a Balkan Flexipass.    

• Passes must be validated prior to first train journey / first use of bonus by a railway official in Europe (station’s desk) who also fills in the passport number    

• Passes must be validated in 6 months of issue date    

• Based on a calendar month, i.e.: a pass validated on March 3rd expires at midnight on April 2nd    

• Flexipass: The date of travel has to be entered in the correct way before boarding the first train/ship, by the traveler, in the corresponding box of the calendar    

• Flexipass: The days do not have to be used consecutively. A day of rail travel is a 24 hour period from midnight to midnight. This allows for unlimited travel on any number of trains for each day of use.    

• When traveling on a night train, you only need to use a single travel day: your day of departure. Even though most night trains leave on one calendar day and arrive on the next, you're never required to use two travel days.    

• Important note: Some trains may transit through a country not covered by the pass. In that case you must purchase an additional ticket. Transit visas may also be required. Travel on Premier/high-speed and Swiss Scenic trains in Europe is subject to a surcharge for compulsory reservations. Reservation fees are not inclusive in the cost of the pass.    

• All passes are subject to a non-refundable Ticket Issuing Charge of HK$50 per passenger.    

• Comprehensive conditions of use can be found on the ticket cover.    

Refund Conditions    

• Passes must be presented for refund unused and not validated.    

• A 15% cancellation fee plus HK$250 will be applied to totally unused passes returned within 1 year of issuing date    

• Passes can not be replaced if lost or stolen. We recommend purchase a Travel Insurance before departure