General Conditions

• People with a permanent residence (for more than 6 months) outside of Europe, the United Kingdom, Turkey, Morocco, Algeria, Tunisia or the Russian Federation are eligible to purchase or use the Eurail Regional Passes.    

• Flexipass: The date of travel has to be entered in the correct way before boarding the first train/ship, by the traveler, in the corresponding box of the calendar    

• Flexipass: The days do not have to be used consecutively. A day of rail travel is a 24 hour period from midnight to midnight. This allows for unlimited travel on any number of trains for each day of use.    

• When traveling on a night train, you only need to use a single travel day: your day of departure. Even though most night trains leave on one calendar day and arrive on the next, you're never required to use two travel days.    

• Important note: Some trains may transit through a country not covered by the pass. In that case you must purchase an additional ticket. Transit visas may also be required. Travel on Premier/high-speed and Swiss Scenic trains in Europe is subject to a surcharge for compulsory reservations. Reservation fees are not inclusive in the cost of the pass.    

• Free BONUS may necessitate usage of a travel day on the pass. Refer to the Eurail Travellers Guide for a full list of bonuses.    

• Comprehensive conditions of use can be found on the ticket cover.    

Refund Conditions    

• If the passenger has not left their home country then the original pass must be returned prior to the first day of validity on the pass. After the first day of validity the pass is non-refundable.    

• If the passenger is already in Switzerland then the pass must be stamped as unused prior to the first day of validity and then returned to the point of purchase.    

• A 15% cancellation fee plus HK$250 will be applied to totally unused passes returned    

• Swiss Travel System products are not refundable and cannot be replaced if lost, stolen or partially used